Terms and Conditions

Last updated: August 16, 2026

These Terms govern use of the Digital Ways website, its services, contact requests, and quotation requests. By using the website or submitting a request, you acknowledge that you have read and accepted these Terms.

Services and information

We provide information about security systems, hydraulic road blockers, armoured rooms, metal works, and related services. Website content is general information and is not a final offer or contractual commitment unless a written and approved quotation defines the scope, price, and schedule.

Quotation requests

Prices and schedules depend on inspection, specifications, quantities, site conditions, and required equipment. A quotation is valid for the period stated in it and may change if the work scope, material costs, or site requirements change before final approval.

Customer responsibilities

• Provide accurate and complete information about the request and site.
• Provide required permits, approvals, and safe site access where these are the customer’s responsibility.
• Make payments according to the approved quotation or contract.
• Do not use the website unlawfully or attempt to damage it or gain unauthorised access.

Performance and warranty

The approved quotation or contract defines implementation, delivery, warranty, and maintenance where applicable. Dates may be affected by matters outside our control, such as supply delays, site conditions, or force majeure. We will communicate material changes where reasonably possible.

Cancellation and changes

Cancellation or scope-change requests are governed by the approved quotation or contract. Actual costs for completed work, customised materials, or specially ordered items may apply.

Intellectual property

Text, designs, logos, images, and content owned by Digital Ways are protected by intellectual-property laws. They may not be copied, republished, or used commercially without written permission, except for lawful personal use.

Liability and external services

We take reasonable steps to keep website information accurate and available but cannot guarantee uninterrupted or error-free operation at all times. External services such as WhatsApp and Google Maps are governed by their providers’ terms and policies.

Privacy and applicable law

Personal data is handled under our Privacy Policy and Cookie Policy. These Terms are governed by the laws of the Kingdom of Saudi Arabia, and disputes are subject to the competent authorities in the Kingdom.

Contact and updates

For questions, email info@digitalways.com.sa or call +966 50 550 0054. We may update these Terms when services or legal requirements change; the latest version and revision date will appear on this page.