Privacy Policy

Last updated: August 16, 2026

Digital Ways respects the privacy of visitors to digitalways.com.sa and its customers. This policy explains the personal data we may collect, why we use it, how we protect it, and the rights available to you under applicable laws in the Kingdom of Saudi Arabia, including the Personal Data Protection Law.

Data we collect

Contact information you provide, including your name, email address, telephone number, subject, and message.
Technical information sent automatically by your browser, such as IP address, device and browser type, and pages visited.
Cookie, analytics, and advertising data where used and according to your consent settings.

How we use data

To respond to enquiries and quotation requests and provide customer support.
To operate and secure the website and prevent spam or misuse.
To improve the website and measure the effectiveness of services and advertising campaigns.
To comply with legal requirements and protect our legitimate rights and interests.

Legal basis and consent

We process data with your consent, when necessary to take steps at your request or provide a service, to meet a legal obligation, or for a legitimate interest permitted by law. You may withdraw consent at any time without affecting processing carried out before withdrawal.

Cookies and external services

The website may use essential cookies and third-party services including Google Analytics, Google Ads, Google Tag Manager, Google reCAPTCHA, WhatsApp, and Google Maps. These services may collect technical information under their own policies. You may control cookies through your browser settings. See our Cookie Policy for details.

Sharing, retention, and security

We do not sell personal data. We may share only the minimum necessary information with hosting, email, analytics, advertising, and security providers, or with competent authorities where required by law. We retain data only as long as necessary for the purpose collected or as required by law, then delete or securely destroy it. Reasonable organisational and technical safeguards are used, although no electronic transmission or storage method is completely secure.

Your rights

Subject to applicable law, you may ask how your data is processed, request access or a copy, request correction or completion, request destruction where applicable, and withdraw consent. We may request information to verify your identity before processing a request.

Contact and complaints

To exercise your rights or ask about this policy, contact info@digitalways.com.sa or call +966 50 550 0054. Address: Smart City 1349, Asfan, Jeddah, Kingdom of Saudi Arabia. If your concern is not resolved, you may contact the competent data-protection authority in the Kingdom.

Policy updates

We may update this policy when our services or legal requirements change. The updated version and revision date will be published on this page.